Mouse

Where is the M-001 available at launch?

Our goal is to make the M-001 available in as many locations as possible.We are still reviewing compliance in many additional locations. At launch on 21 September 2026, the M-001 will be available in the following locations:. More locations will beco

How do I update the firmware on my M-001?

The WALLHACK M-001 uses a Nordic MCU with onboard storage. This lets you update the firmware quickly, so you can apply bug fixes, performance improvements, and new features. To update the firmware on the WALLHACK M-001, follow these steps:. Wait unti

How do I clean my M-001 mouse?

A clean mouse tracks better, feels better, and lasts longer. Five minutes of care every couple of weeks is all it takes. This guide covers the mouse body; for the sensor, see "How do I clean my mouse sensor?". Note: isopropyl alcohol is fine on the m

An item is missing from the M-001 box

The WALLHACK M-001 box includes several items, such as a USB cable, 2 batteries, and an instruction booklet. If you have checked the box carefully and an item is still missing, please contact us as soon as possible. If something is missing from your

Are replacement parts available for my M-001?

The WALLHACK M-001 is made up of several parts. Some of these come packed in the box with the mouse: 2 rechargeable batteries and a USB cable for the receiver. If one of these parts is faulty and your order is eligible, we will provide a replacement.

I lost my WALLHACK M-001 batteries, can I replace them?

If you lose or misplace one or both of the batteries included with the M-001, you can buy more on our website. A pack of 2 batteries for the M-001 mouse is available, and they are compatible with any M-001 mouse. For more details, please see our prod

What is the threaded hole on the bottom of the M-001’s receiver for?

The WALLHACK M-001 receiver has a threaded hole in the center of the base. Don’t worry — you are not missing any contents in the box of your mouse that should fit into this hole. The threaded hole does not need to be covered, attached to anything, or

Can I use the M-001 without the software?

The WALLHACK M-001 features an advanced USB receiver with adjustable polling rate and DPI controls, allowing users to quickly modify core performance settings directly through the receiver for on-the-fly adjustments. For advanced customization, the W

What is Motion Sync?

Motion Sync aligns the sensor's reporting timing with the host device's cycle, smoothing how cursor data is delivered. Some players report a "smoother" feel; others can't tell the difference and notice a small amount of added latency. Motion Sync is

Can the M-001 mouse be used without the included receiver?

The WALLHACK M-001 is a high-end wireless gaming mouse designed to support true 8000 Hz polling rate operation for ultra-low latency input performance. To ensure stable high-polling-rate wireless performance, use of the included receiver is required.

Does the M-001 have onboard memory?

WALLHACK M-001 features integrated onboard memory, allowing configuration settings to be stored directly within the mouse hardware rather than relying on software running continuously in the operating system. This enables consistent behavior and perf

My M-001 mouse buttons sound different than each other, is this a defect?

The WALLHACK M-001 utilizes Omron optical switches alongside additional switches that are individually binned for actuation force consistency, providing a more uniform click feel and performance across all buttons. Variations in button sound characte

How do I clean my mouse sensor?

The sensor is the most performance-critical part of your mouse. A single speck of dust on the sensor lens causes more tracking issues than a dirty pad ever will; so this is the cleanup that pays the biggest dividends. A clean cotton swab (Q-tip): fre

My M-001 mouse cursor jumps or spins out suddenly, why?

Mouse cursor spinout, sudden loss of tracking, or unexpected cursor movement across the screen can be caused by several common factors. Incorrect Lift-Off Distance (LOD) settings may contribute to unstable tracking behavior. The WALLHACK M-001 featur

My Mouse double clicks, what can I do?

WALLHACK M-001 features Omron optical mouse switches, which are designed to provide precise, low-latency input performance compared to traditional mechanical mouse switches. Unlike conventional mechanical switches, optical switches do not rely on met

How Do I Fix & Prevent Base Wobble or Tilt?

The WALLHACK M-001 is designed with replaceable low-friction mouse skates intended to be serviced and replaced as needed based on user preference and wear conditions. Base wobble or mouse tilt refers to a condition where the mouse rocks or shifts sid

The clips on my M-001 box are stuck - what can I do?

WALLHACK M-001 features durable protective packaging designed to also function as a reusable carrying and storage case, helping protect the mouse and accessories during transport and long-term storage. To open the packaging, both latches must be move

My scroll wheel jumps or malfunctions

WALLHACK M-001 features a dustproof scroll wheel encoder designed to provide better long-term performance, and prevent dust from entering the encoder mechanism. In some environments, scroll wheel issues such as skipped scroll inputs, inconsistent scr

My M-001 Battery Isn't Charging Anymore, What Can I Do?

The WALLHACK M-001 features a removable hot-swappable battery system, allowing users to quickly replace the installed battery with a charged battery from the charging dock while simultaneously recharging the depleted battery. If battery charging beha

What Are the DPI & Polling Rate Dials On the Receiver?

The WALLHACK M-001 features a specialized USB receiver designed with functionality beyond that of most standard gaming mouse receivers. In addition to wireless connectivity, the receiver provides integrated hardware controls for performance adjustmen

How to Fix & Prevent Cursor Skipping & Other Tracking Issues

Mouse cursor skipping, inconsistent tracking, or sensor spin-out behavior can commonly be caused by incorrect Lift-Off Distance (LOD) settings, contamination on the sensor lens, or debris on the mousepad surface. The WALLHACK M-001 features adjustabl

How do I check the signal strength of my M-001?

The WALLHACK M-001 receiver features integrated hardware controls for DPI adjustment, polling rate adjustment, battery charging, and signal monitoring functionality through the STATUS button. When the STATUS button is pressed and held, the receiver e

I Can't Connect My M-001 to the Wallhack Web Software

The WALLHACK M-001 gaming mouse utilizes a web-based configuration software, allowing users to access and adjust performance settings without requiring a separate software installation. In some cases, the web software may fail to detect or establish

How to replace & charge the battery on the WALLHACK M-001

The WALLHACK M-001 features a removable hot-swappable battery system designed to minimize downtime during extended gameplay sessions. The mouse includes a secondary battery charging dock, allowing one battery to remain charged while the other is in u

WALLHACK M-001 DPI & Polling Rate Customization Guide

The M-001 lets you change DPI and polling rate two ways: on-the-fly using the dials on the receiver, or with custom values set in WALLHACK Terminal. Both are designed so you can adjust without leaving your game. Sensor: PixArt PAW3950 - rated for gla

Using High Polling Rate Causes my Mouse Cursor / Game to Become Laggy - What Can I Do?

The WALLHACK M-001 is a high-performance wireless gaming mouse designed to support true 8000 Hz polling rate operation. The mouse also features adjustable polling rate configuration in 500 Hz increments, allowing users to fine-tune performance and sy

How do I remove and replace the skates on my M-001 mouse?

Your M-001 ships with six PTFE pill-shaped skates pre-assembled; arranged across the front, middle, and back of the base for even glide distribution. They're the standard PTFE pills (non-silent variant). When they wear down - chipping, lifted edges,

Can my M-001 mouse connect to a different receiver?

The WALLHACK M-001 is a high-end wireless gaming mouse engineered specifically for use with the included receiver and charging dock system provided in the box. The receiver incorporates functionality beyond standard wireless receivers, including inte

My M-001 isn't paired to the receiver, what can I do?

If your WALLHACK M-001 does not connect to your PC, please verify the following before troubleshooting further:. Ensure the receiver is connected using the official WALLHACK M-001 USB cable. For desktop systems, connect the receiver directly to the r

My M-001 loses signal and disconnects randomly

The WALLHACK M-001 receiver features integrated signal monitoring functionality through the STATUS button. When the STATUS button is pressed and held while the mouse is powered ON and connected, the receiver will display the current wireless signal s