The clips on my M-001 box are stuck - what can I do?Updated 8 hours ago

WALLHACK M-001 features durable protective packaging designed to also function as a reusable carrying and storage case, helping protect the mouse and accessories during transport and long-term storage.

To open the packaging, both latches must be moved into the OPEN position before removing the top cover. After the cover has been removed, the latches may unintentionally be moved back into the CLOSED position while the case is open. If this occurs, the latches may appear locked in place.

Do not attempt to force the latches open, as excessive force may damage the latch mechanism or packaging components. Instead, gently press upward from the underside of the latch while moving it back into the OPEN position. Once ready to close the case, place the top cover back onto the packaging and move both latches into the CLOSED position to secure it properly.