Order Status

When will my order be dispatched?

After receiving your order, we aim to fulfill it between 1 to 3 working days. During peak time periods, such as product launches or Holidays, this may be extended to 3 to 5 working days. All dispatch time frames are in working days, which excludes we

How do I track my order?

All WALLHACK orders come with tracking information to follow your order to its destination. Once the order has been sent, you will receive your tracking number. First, check the email address you used to place your order. When your order is sent, you

How long does delivery take?

We try to provide the most accurate estimates possible for receiving your order at the checkout page. Orders placed via Wallhack.com take 1 - 3 working days to be dispatched. Once the order has left our warehouse, you will receive your tracking infor

I didn't receive an order confirmation email

When you place an order with WALLHACK, we send an automated Order Confirmation email, detailing your order number, the items you purchased and delivery information. The order confirmation email is sent to the email address you provided at the checkou

Can I edit or add an item to my order?

If you want to add or change an item in your order, please contact us as soon as possible. We cannot add or change items in an order after it has been placed. To get the correct items, we need to cancel the original order so a new order with the corr

How do I cancel my order?

If you want to cancel a WALLHACK order, please contact us as soon as possible so we can process your request before the order is sent. Orders cannot be cancelled manually by the customer, so please contact us to proceed. Please contact us via our Con

Can I change the shipping address of my order?

If you need to change the delivery address of your order, please contact us as soon as possible so we can update it before the order is sent. If possible, we will get this changed for you. Please contact us via our Contact Form or email and provide u

Can I merge my orders together?

If you place more than one order to the same address close together, we cannot merge the orders or refund part of the postage costs. If the items are ordered separately, our warehouse will pack them as separate orders. If you want the items in one or

Can I change my shipment method?

The shipping method chosen at the checkout is final, and we are unable to change this after the order has been placed. Please make sure that the correct method is selected before completing the payment for your order. All orders are dispatched within

Why has my order been split into multiple shipments?

When an order is placed with Wallhack, all items are dispatched from the same warehouse. However, sometimes this is not possible due to stock limitations. In this case, an order with 2 or more items may be split into multiple shipments based on where

Why has my order been cancelled?

When an order has been placed, our system performs a number of security checks. If our system cannot safely confirm your payment method, the order will be automatically cancelled, and the transaction will be voided.This can happen due to incorrect b

I placed an order through Amazon, can you help?

Amazon is an official seller of WALLHACK. This means that most of our products are available to purchase on select Amazon marketplaces. Amazon is responsible for the fulfillment, dispatch and receival of all WALLHACK orders placed on Amazon’s website