Glass Mousepads

How do I clean my glass mousepad?

Keeping your mousepad clean is important for consistent performance, comfort, and a long product life. Over time, dust, skin oils, sweat, and debris build up on the surface. This affects glide, tracking accuracy, and overall feel. This guide explains

Can I replace the box of my mousepad?

If the box of your WALLHACK mousepad is lost or broken, we cannot provide a replacement. Each of our mousepads is sold sealed in its box, and the boxes are not sold separately at this time. If your order arrives and the box of your mousepad is missin

My mouse feels slow or making loud scratching noises on my WALLHACK glasspad

Slow glide characteristics, scratchy sensations, or audible noise during mouse movement can occur for several reasons related to normal skate wear and environmental contamination. PTFE, UHMW-PE, and similar mouse skate materials are designed as consu

How do I Clean the Silicone Base?

To clean the silicone base of WALLHACK Glass Mousepads, including models such as the CR-005, SP-005, and VA-005, it is recommended to use warm water and a soft microfiber cloth or clean hands to gently remove dust, debris, and surface contaminants. F

My glasspad arrived shattered - what should I do?

If the glass mousepad you ordered arrives damaged, you must tell us within 7 days of receiving it. If a parcel arrives damaged, we also recommend that you open it carefully to check the items inside. Do not throw away the outer packaging or the produ

My glasspad is sliding across my desk during use

WALLHACK glass mousepads, including the CR-005, SP-005, VA-005, and related models, utilize high-quality silicone base materials designed to maintain stability and reduce movement during use on most desk surfaces. Certain desk materials may naturally

The surface looks uneven or discolored after cleaning — is this normal?

After cleaning, the glasspad surface should appear and feel visually uniform during normal use. While the surface is still wet during the cleaning process, slight color variation or temporary uneven visual patterns may be visible. This is a normal ch

My pad doesn't seem flat — is it warped?

If your mousepad rocks, tilts, or leaves a visible gap between the pad and the surface it is placed on, the pad may not be entirely flat. This is often called a “warp”. A warp can vary in severity, and it can affect how the pad performs. First, place

How do I prevent scratches on my glass mousepad?

Your WALLHACK glass mousepad is built to last, the surface is tempered, micro-etched glass engineered for thousands of hours of competitive play. But it's still glass, and a few habits will keep the surface looking new and tracking like day one. Dust

I have two of the same glasspad, why do they feel different?

Units of the same WALLHACK glass mousepad model are designed to provide highly consistent glide and surface characteristics. Due to natural manufacturing tolerances inherent to the glass etching process, very small variations in surface texture may e

What are the differences between VA-005, SP-005, and CR-005?

As part of our 5th generation of glass mousepads, WALLHACK offers 3 different surfaces for players to choose from. Each one is designed for a different playstyle and provides a different feel. The VA-005 is the perfect pad for anyone who likes an ult

Can I use glass or ceramic skates with my WALLHACK glasspad?

We do not recommend using glass or ceramic mouse skates with a WALLHACK glass mousepad. They may scratch the surface of the pad. The pads are made from tempered glass, but regular use of glass skates can still wear down the surface over time. Glass s

Are the surfaces of limited edition pads different to the standard ones?

There are no differences in surface for our Limited Editions compared to are standard glass mousepads. Every WALLHACK Limited Edition mousepad uses the same micro-etched glass surface as the standard SP-005. The performance characteristics: glide, co

My mouse is stuttering or skipping on the glass pad / loss of tracking

If your cursor is jittering, skipping, or losing tracking on a WALLHACK pad, work through these checks in order. The first three resolve the vast majority of cases. Glass surfaces need both a clean sensor and a clean surface to perform consistently.