Order Tracking
Order tracking related articles - how to track your order, delivery issues.
All articles
Shipping & Delivery
Order related articles - returns, status and cancellations.
Categories
Articles
What is your shipping policy?
Shipping charges for your order will be calculated and displayed at checkout. We offer international shipping to all countries except:. - Norway- Armenia- Belarus- Georgia- Moldova- Russia- Ukraine- Brazil. Your order may be subject to import duties
I want to cancel my order
To cancel, please email [email protected] and specify the order number you wish to cancel. Thanks!
What if my package gets lost or arrives damaged?
At WALLHACK, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details.
My order is wrong!
Dealing with an incorrect order can be frustrating, but don't worry! We're here to help you resolve this issue promptly and make sure you get the right items. Immediately contact customer service and include the following details:. Full Name. Order I
I entered wrong phone number in my order
If you believe you have entered an incorrect phone number in your order, please send us an email at [email protected] with the following information:
I don't know my order number
Your order number should be included in the confirmation email you received after the purchase. If you are not able to locate it - send us a message at [email protected]
I received the right product but in the wrong size/color.
We apologize for any inconvenience caused. Please contact our customer service team at [email protected] within 14 days of receiving your order to initiate an exchange for the correct size or color. For more details, please refer to our Returns &