My Skates Sound Scratchy, Why?Updated a month ago

WALLHACK mouse skates are manufactured using PTFE, UHMW-PE, and other low-friction materials. During normal operation, some level of sound is expected due to the friction characteristics and material interaction between the skate surface and the mousepad. On higher-friction surfaces, including control cloth pads, resin pads, and glass pads, audible glide noise may be more pronounced and does not indicate a product defect. Users seeking reduced acoustic output may consider using WALLHACK Silent Skates, which incorporate a polyurethane (PU) foam layer designed to reduce vibration transfer and operational noise.

Following the standard wear-in period, changes in acoustic characteristics may occur over time as the skate surface conforms to the mousepad texture. However, excessive scratching noise combined with inconsistent mouse movement may indicate excessive skate wear or surface damage, or that the mousepad needs to be cleaned. In these cases, replacement of the skates with a new set and/or cleaning the mousepad surface to remove dust is recommended. 

Please note that certain mousepads on the market may utilize surface textures with low contact surface area or more aggressive micro-texturing, which can naturally produce a scratchy or higher-pitched glide sound during normal operation. This behavior is a characteristic of the surface interaction between the mousepad and skate material, and does not necessarily indicate skate wear or a product defect. In these cases, replacing the skates may not eliminate the sound characteristic.